Shipping policy
Last Updated: September 29, 2026
Thank you for shopping at Feerway. This Shipping Policy explains how orders placed through Feerway.shop are processed, shipped, and delivered.
Feerway is operated by Feerway LLC.
1. Shipping Destinations
We currently ship orders within the United States only.
We do not currently offer international shipping.
Certain locations may be unavailable for delivery depending on carrier restrictions, product characteristics, or other logistical limitations.
2. Order Processing
Orders are generally processed within 1–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
Processing begins after your order has been successfully placed and payment has been authorized.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During holidays, promotions, periods of unusually high demand, or other exceptional circumstances, processing may take longer.
3. Shipping & Delivery Time
After processing, estimated transit time within the United States is:
3–7 business days
The estimated total time from placing your order to delivery is therefore approximately:
4–10 business days
This consists of:
Processing: 1–3 business days
Transit: 3–7 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.
We maintain a reasonable basis for the shipping estimates displayed on our website. If we cannot ship an order within the promised timeframe, we will handle the delay and any applicable cancellation/refund rights in accordance with applicable law.
Federal FTC rules require online sellers to have a reasonable basis for advertised shipping times and, when they cannot ship within the promised period, to follow requirements concerning delay consent or refunds. Federal Trade Commission
4. Shipping Charges
Any applicable shipping charges will be clearly displayed at checkout before payment is completed.
Shipping costs may vary depending on the product, delivery destination, order size, and available shipping method.
If an order qualifies for free shipping, this will be shown before checkout is completed.
5. Order Tracking
When tracking is available, customers will receive a shipping confirmation email containing tracking information after the order has shipped.
Tracking information may require additional time to become active after the carrier receives the package.
6. Multiple Shipments
Orders containing multiple products may occasionally arrive in separate packages due to inventory location or fulfillment requirements.
When available, separate tracking information will be provided for each shipment.
There is no additional charge solely because we divide an order into multiple shipments.
7. Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please contact us as quickly as possible if you discover an error.
We cannot guarantee that an address can be changed once an order has entered processing or has been transferred to the carrier.
If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if reshipment is requested.
8. Delivery Delays
Delivery may occasionally be delayed due to circumstances outside our reasonable control, including:
- Carrier disruptions
- Severe weather
- Natural disasters
- Holidays
- High shipping volumes
- Transportation disruptions
- Incorrect or incomplete delivery information
If your order is delayed, please review your tracking information or contact our customer support team.
9. Lost or Missing Orders
If tracking information indicates that your package has been delivered but you cannot locate it, please first check the delivery area and contact household members, neighbors, building management, or the carrier where appropriate.
You may also contact us at contact@feerway.shop, and we will assist you in reviewing the available shipment information.
Nothing in this section limits rights or remedies available under applicable law.
10. Damaged Orders
If your order arrives damaged, defective, or materially different from what you ordered, please contact us promptly.
We may request photographs of the product, packaging, and shipping label to help us investigate and resolve the issue.
11. Contact Us
For questions about shipping or delivery:
Feerway LLC
1309 Coffeen Avenue, Ste 1200
Sheridan, WY 82801
United States
Email: contact@feerway.shop
Phone: +1 205-284-3173